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What our customers say

Our partnership with a company called TrustPilot allows us to closely monitor and respond to all feedback sent to us by our customers. Below is a selection of the feedback that we've received recently.

TrustPilot
 
Excellent
9.4/10 from 1454 reviews.

Breakdown of reviews

Breakdown of reviews for Challenge Trophies

Some of our recent reviews

Fantastic Service

Rachel Ashelford
Mon, 20 Mar 2017
 

Really got me out of hole when looking for a retirement momento for a much loved coach. Really impressed with the speed and efficiency of service. Also the commiunication and that you checked the wording was right. Thank you so much.

Well worth the money

Karen
Mon, 20 Mar 2017
 

My Grandson is having a Kung Fu party for his 5th birthday thought it would be a nice idea to order him a trophy as a surprise for him at the end of the day. I chose the appropriate trophy had his name added on it was really easy to do . When the trophy arrived I was really pleased with the quality and the packaging was brilliant. Can't wait to see his face when he is presented with it !!!!!

Customer Services

Shiv Moktan
Mon, 20 Mar 2017
 

I have given 5 star to challenge Trophies due to excellent customer services especially to Lisa Trott who went all the way from order to delivery as promised and excellent packaging. We did not have breakages at all. It was wrapped up properly. Hoping to buy more trophies in September or October for next tournament. Everyone liked the trophies. Well done Lisa. Shiv Moktan

First Class

Craig
Sun, 19 Mar 2017
 

Awesome service. Lisa couldn't do enough to help. Would definitely recommend to friends and colleagues.

Excellent service, highly recommended

Customer
Sat, 18 Mar 2017
 

The team liaised with me to get the medals right and were very quick to turn them around. Excellent service

Fantastic service.

Claire Ridgment
Fri, 17 Mar 2017
 

My husband and I run our own business & we are involved in our village Flower show, so this year we decided to sponsor a new "Best in Show" section and went on line to buy a cup. We found Challenge Trophies and ordered our new cup beautifully inscribed with our company name and "awarded for Best In Show" The item arrived beautiful packaged and on opening the cup we discovered the base was cracked and the cup slightly damaged. I telephoned the offfice to inform them and spoke with an extremely professional, helpful and cheerful lady who told me it would be replaced the very next day and I simply lost count of how many times she apologised. I felt she was genuinely upset for us and like I said apologised for the problem. The very next day a new replacement cup arrived (just as she had promised) and now all I can say is Thank you for the service the quality of the item and the helpful lady on the end of the phone. First class service and I would thouroughly recommend this company.

Great to deal with

Andy
Fri, 17 Mar 2017
 

Trophies are exactly how there discribed and quick delivery and good value with engraving included

Great service

Paul
Fri, 17 Mar 2017
 

Excellent super fast service, will be using them again in the future. Many thanks

Trophy engraved cup

Kathleen
Thu, 16 Mar 2017
 

Trophy was great, pity the postage cost more than the item

Excellent service

N Smith
Mon, 13 Mar 2017
 

Excellent service from a phone call to Lisa in the office to check whether we would be able to get delivery quick enough, to the product arriving, would recommend highly